How could you expect the best when you always do it wrong over and over again? I wonder.
I have a new favorite OTA to watch for. The design is very modern, sleek and very user-friendly. I book my flight with them few times. The booking process is seamless. I love it. This morning I browse their hotels and found out that they put another OTA logo in most of their hotel inventory. I
Yesterday I discussed with my friend about how online travel agents (OTAs) present their products. My friend who doesn’t have travel industry background commented about the message such as “2 people booked this hotel in last 2 hours”, “32 people booked this hotel in 24 hours”, etc. “It is useless,” he said. “It means nothing
I am a big fan of personalized service. Somehow, this article about big data and hotel visuals relates to my dream to provide personalized service in this era of modernization and mass products. “Rather than attempting to appeal to everyone, your visuals should be specifically targeted towards each particular consumer persona.” I think it is
I once had a magic mop, but I never thought it was a brilliant discovery. After I watched “Joy“, I was impressed by Joy’s struggle and all of her effort in building her stairway of success. Though not 100% of the stories are real, I still love the movie. There is a lot to learn